Are you a manufacturer?
Yes, we are a professional factory specializing in the R&D and production of intelligent pet products, covering an area of 30,000 square meters with strong quality control.
Do you offer OEM/ODM services?
Yes, we have extensive experience in offering OEM/ODM services, including comprehensive design customization to meet your specific needs.
What is the Minimum Order Quantity (MOQ)?
For online orders, the MOQ is 1 piece. For OEM/ODM customized orders, the minimum quantity is typically 500 pieces per model, though we accept smaller trial orders.
What is your typical delivery time?
Sample orders are processed within 3-7 working days. Bulk orders are typically completed within 15-20 working days depending on the volume.
What shipping methods do you provide?
We utilize major express carriers (UPS, FEDEX, DHL), as well as sea and air transportation. We provide stable logistics support or can work with your designated forwarder.
What are the payment terms?
Standard terms are T/T. We typically require a 30% deposit, with the balance cleared after production is finished. Other methods can be discussed based on requirements.
Colourful Pet
