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Frequently Asked Questions
Is the product disassembled before shipping?
Yes, the product is shipped disassembled to optimize shipping volume and reduce costs. Detailed instructions are included for easy assembly upon arrival.
What colors are available for the pet carriers?
Our standard colors include blue, red, green, and gray. Custom color options are available for large volume orders.
Can the packaging be customized?
Yes, we support full customization for carton packaging, including specialized printing, stickers, and exterior logo branding.
What is the typical delivery timeframe?
Delivery generally takes 10-15 days after the deposit is received, based on a standard 40HQ container volume.
What transportation methods are provided?
We offer both sea and air transportation. We work with experienced logistics agents to ensure reliable delivery worldwide.
What materials are used for the kennels?
Our products are manufactured using high-quality PP (Polypropylene) and HDPE materials, ensuring durability and safety for pet transport.