Frequently Asked Questions
Is your company a manufacturer or a trading entity?
We are a professional trading company providing high-quality pet solutions with specialized sourcing and quality control.
What is the estimated delivery timeframe for an order?
Typically, the delivery date is approximately 25-30 days after the order placement and confirmation.
Do you support customized designs or OEM/ODM services?
Yes, we fully support both OEM and ODM services to meet your specific design and branding requirements.
Can I request a sample before placing a bulk order?
Yes, samples are available upon request. Please note that sample fees and shipping costs will apply.
What quality control measures are in place?
We maintain a rigorous quality control system. Every step, from raw material selection to final packaging, is monitored by professional QC inspectors.
What are the accepted payment terms?
We accept various payment methods including L/C at sight, T/T, and other standard international trade payment terms.
Colourful Pet
