1. What is your Minimum Order Quantity (MOQ)?
It depends on the products you purchase. For most items, the MOQ is 10 pcs, while bulk sets typically start at 50 sets.
2. Can you provide free samples?
Yes, we can provide samples. The sample charge will be fully returned to you after a formal order is placed.
3. What is the lead time for samples?
Normally, the lead time for sample preparation and dispatch is approximately 3 days.
4. Do you offer OEM/ODM services?
Yes, we provide full OEM and ODM services to meet your specific branding and design requirements.
5. What are your payment terms?
For sample orders, we require 100% payment before delivery. For mass production, terms are 30% before production and the balance before shipping.
6. What is the standard delivery time for bulk orders?
The general lead time for production is between 3 to 5 days after order confirmation, depending on the current stock and order volume.
Colourful Pet
