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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional supplier focused on high-quality pet products.
How long is the delivery time?
The typical delivery date is about 25-30 days after your order is confirmed.
Can you accept customized designs?
Yes, both OEM and ODM services are acceptable for our product range.
Does your company provide samples?
Yes, samples are available upon request; however, they will be subject to a sample charge.
Do you have a quality control system?
Yes, we maintain strict quality control from raw materials to final packaging, with QC inspectors at each step.
What are your terms of payment?
We accept L/C at sight, T/T, and other standard payment methods.